Director of Financial Operations

RiverMead is seeking a strategic and analytical Director of Financial Operations to support organizational excellence and innovation. Reporting directly to the CFO/COO, this role plays a critical part in providing financial insights, strengthening operational efficiency, and supporting data-driven decision-making across all departments.

You will serve as a key partner to leadership, helping to guide financial planning, reporting, systems optimization, and compliance efforts—while identifying opportunities to improve both financial and operational performance.

Located in the scenic Monadnock region of Peterborough, RiverMead is a mission-driven community where team members are valued for their compassion, expertise, and dedication to enriching residents' lives. Our team works together to create an environment where both residents and employees can thrive. We offer a comprehensive benefits package, including health, dental, and vision insurance; a 403(b) retirement plan with a 6% employer match; and employer-paid life insurance. Employees also enjoy a generous PTO policy and access to professional development support in a mission-driven, collaborative community.

Responsibilities will include:

• Provide analytical and strategic support to the CFO/COO, Directors, and leadership team 
• Prepare and analyze monthly and quarterly financial reports, including KPIs and variance analysis
• Develop and maintain financial models for budgeting, forecasting, and long-range planning
• Support implementation and optimization of financial, billing, payroll, HR, and related systems
• Partner with marketing to assess resident financial qualifications and support contract development
• Collaborate with HR on staffing analysis, compensation, benefits, and policy recommendations
• Evaluate organizational systems, policies, and procedures; recommend improvements
• Work cross-functionally to implement operational and financial efficiency initiatives
• Review compliance programs and recommend enhancements
• Support department leaders with financial insights for operational decision-making
• Engage with frontline staff to identify opportunities for process improvement

Qualifications

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  Education

  • Bachelor's degree in Accounting, Finance, or a related field (required), Master's degree in Accounting, Finance, or a related field (preferred)

  Experience

  • Relevant experience required to successfully perform in this role

  • Minimum of 3 years in financial analysis or a similar role (preferred)

  • Experience in senior living, healthcare, or non-profit organizations (preferred)

  Skills & Competencies

  • Strong analytical, critical thinking, and leadership skills

  • Excellent communication and collaboration abilities

  • Advanced knowledge of GAAP, financial reporting, and financial analysis

  • Experience with database administration and financial systems

  • Ability to translate complex data into clear, actionable insights

  • Proficiency in Microsoft Office and standard business software; ability to quickly learn new systems

  • Inquisitive, detail-oriented mindset with strong problem-solving skills

  Licensure & Certifications

  • CPA (Certified Public Accountant) or similar credential (preferred)